Privacy Policy – MUSICA Jukebox Platform

MUSICA respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use and protect your personal data when you use our jukebox platform, interact with our services, or visit our website. It also explains your privacy rights and how the law protects you.

Please read this privacy policy carefully so you understand how and why we use your data.

1. Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how MUSICA collects and processes your personal data when you interact with our jukebox platform, our venue technology, or our website.

This includes situations where you:

• Use our jukebox platform
• Upload or take photos using the jukebox camera
• Display content on screens within the venue
• Interact with our services online or in person

This website and platform are not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy alongside any other privacy notices we may provide when collecting or processing your personal data.

Controller

MUSICA is the data controller responsible for your personal data.

When we refer to “MUSICA”, “we”, “us”, or “our” in this privacy policy, we are referring to the MUSICA venue and its operating company.

Contact details

If you have any questions about this privacy policy or how we use your data, please contact us:

Email: bookings@musica.co.uk
Venue: MUSICA

You have the right to make a complaint at any time to the UK Information Commissioner’s Office (ICO), the UK regulator for data protection issues (https://ico.org.uk). However, we would appreciate the chance to address your concerns before you contact the ICO.

Changes to this privacy policy

We keep our privacy policy under regular review and may update it from time to time.

2. The data we collect about you

Personal data means any information that can identify an individual.

We may collect, use, store and transfer the following types of personal data:

Identity Data

First name, username, or nickname used on the jukebox platform.

Contact Data

Email address or contact information where provided voluntarily.

Transaction Data

Information relating to purchases made through the jukebox platform (such as song selections or payments).

Technical Data

IP address, device type, browser type, operating system, and similar technical data collected when accessing the platform.

Profile Data

Your preferences, music selections, playlist activity and interactions with the jukebox platform.

Usage Data

Information about how you use the jukebox platform and related services.

Image and Camera Data

Our jukebox platform may include a camera feature that allows users to take photos or capture images when interacting with the platform.

Images captured through the platform may be:

• Displayed on screens within the venue
• Used as part of the jukebox experience
• Shared on MUSICA’s social media channels or marketing materials
• Used to promote the venue atmosphere and customer experience

By using the camera functionality on the jukebox platform, you acknowledge and agree that your image may be displayed within the venue and may be used on MUSICA’s social media channels.

If you do not wish to appear in photos, please avoid using the camera feature on the platform.

Security Data

CCTV and venue security systems may capture video footage of visitors for safety and security purposes.

We may also collect Aggregated Data, such as usage statistics. Aggregated data does not directly identify individuals.

We do not collect special categories of personal data, such as information about race, religion, health or political opinions.

3. How your personal data is collected

We collect data in several ways:

Direct interactions

You may provide personal data when you:

• Use the jukebox platform
• Upload or take photos through the jukebox camera
• Make purchases through the platform
• Contact us directly

Automated technologies

As you interact with the platform, we may automatically collect technical information such as IP address, device type, and usage patterns.

This may be collected using cookies, device logs and similar technologies.

4. How we use your personal data

We will only use your personal data where the law allows us to do so.

Most commonly, we will use your personal data in the following circumstances:

• To provide and operate the jukebox platform
• To display user-generated content within the venue
• To manage payments and transactions
• To improve the functionality and experience of our services
• To promote the venue and customer experience through marketing and social
• media
• To maintain safety and security within the venue
• To comply with legal obligations

Our legal bases for processing may include:

• Performance of a contract
• Legitimate business interests
• Legal obligations
• Consent (where required)

5. Image use and social media

Photos captured using the jukebox camera may be used to enhance the entertainment experience within the venue.

These images may appear:

• On screens inside the venue
• On MUSICA social media channels
• In promotional materials or marketing content

We aim to ensure all images used publicly are appropriate and respectful.

If you believe an image of you has been used inappropriately or you would like it removed from our social media channels, please contact us and we will review your request.

6. Marketing

We may occasionally contact you with marketing communications if you have opted in to receive them.

You can opt out of marketing communications at any time by contacting us.

7. Cookies

Our website and platform may use cookies to improve user experience and monitor performance.

You can control cookie settings through your browser.

8. Data security

We have implemented appropriate security measures to protect your personal data from accidental loss, unauthorised access or disclosure.

9. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and operational requirements.

10. Your legal rights

Under UK data protection law, you have rights including:

• The right to access your data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to object to certain types of processing
• The right to withdraw consent where applicable

To exercise any of these rights, please contact us.